Crisis Innovation: 6 big trends that financial services can take advantage of right now

Artificial Intelligence, Innovation, Lending, Modern Marketing

How Credit Unions are empowering their lending and marketing teams with Gen AI

• Today's micro case studies focus on two CUs: First, how Commonwealth Credit Union is using Gen AI to improve lending intelligence. And secondly, how Duke University Federal Credit Union is using the tech for enhanced marketing content creation.
• Both case studies show us how limited resources and budgets are driving small CUs towards Gen AI adoption.

Artificial Intelligence, Banking, Innovation, Partner, Podcasts

Temenos CPTO Barb Morgan on measuring ROI, step by step modernization, and AI-enabled banking

• Temenos CPTO Barb Morgan reveals how financial institutions are shifting from viewing AI as just a chatbot solution to embracing it as a collaborative "side-by-side agent" that enhances human interactions while navigating complex regulatory requirements.
• The conversation delves into how banks are finding success with modernization by taking a modular approach rather than complete overhauls and how codesigning approaches aid in building more bank-centric products and processes.

Artificial Intelligence, Business of Fintech, Designing new products, Innovation

Looking back and moving forward: 2025 trends for Open Banking and Gen AI

• Dive into how Open Banking and Gen AI impacted the industry in 2024 and how we think adoption is going to fare in 2025.
• Adoption for both Open Banking and Gen AI is gaining momentum. Open Banking is spurred on by rulemaking and Gen AI is still riding the hype cycle.

Banking, Innovation

The Last Bank Branch? Not Quite, But Close

• While banks spend a significant amount of their resources on maintaining their physical footprint, the success of digital banking has put into question the efficacy of this investment by incumbents.
• Now banks need to find ways to compete in the digital realm and optimize their branch networks to function and complement an omnichannel banking world.

Artificial Intelligence, Banking, Designing new products, Innovation, Partner

The call for Gen AI and why banks are slow to answer it

• While fintechs are rolling out AI-driven tools for wealth management and tax planning, banks remain cautious, focusing on internal productivity rather than customer-facing products.
• Apart from the compliance hurdles banks may be facing when it comes to deploying Gen AI, another reason for their slow movement may be the perceptions of their core consumer segment.