Data, Member Exclusive

Pandemic-induced hardships are boosting demand for credit monitoring, counseling and repair

  • Dovly offers consumers the opportunity to maximize credit scores through their automated software.
  • The company has increased its customer base by 160 percent this year.
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Pandemic-induced hardships are boosting demand for credit monitoring, counseling and repair

 


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Banking, Member Exclusive, New banks

Loyalty in banking is now fragmented: How Chime is winning the era of soft switching

  • Customers are redirecting their day-to-day financial transactions elsewhere, while keeping their old accounts on the books.
  • Although some banks pick up early signals yet miss the issue before it fully surfaces, fintechs and neobanks, on the other hand, see this same issue as a compounding opportunity.
Sara Khairi | January 15, 2026
10-Q, Member Exclusive

Deposits vs. Payments – What drives more value for banks today?

  • The crossroads of legacy banking and modern fintech brings a simple yet critical question: what powers lasting value for banks?
  • Investors are moving past the “bank vs. fintech” debate and focusing on how well payments fit into a sustainable funding model.
Sara Khairi | January 12, 2026
Banking, Blockchain and Crypto, Member Exclusive

Crypto made a comeback in 2025 – this time with banks testing the waters

  • Crypto’s resurgence and regulatory clarity in 2025 prompted a handful of banks to experiment in the space rather than sit on the sidelines.
  • This piece looks at what that early engagement may foreshadow for institutional money movement in 2026.
Sara Khairi | January 08, 2026
Member Exclusive, The Quarterly Review

The Quarterly Review: Miki Van Cleave makes design a cultural expectation at Chase through process optimization and knocking down silos

  • Last year, Van Cleave set out to strengthen discovery processes and elevate design's presence across departments, learning that breakthroughs come from embracing unexpected customer behaviors and treating constraints as opportunities.
  • Her team delivered measurable impact through "the Quad" partnership model and refined discovery workflows, achieving a 39% conversion boost and 24% no-show reduction on the Meeting Scheduler redesign, while reducing customer complaints by 10% and making discovery a cultural expectation across Chase.
Rabab Ahsan | January 06, 2026
10-Q, Member Exclusive

The Financial Evolution of 2025: AI, Crypto, and Regional Banking

  • As the year wraps up, we zoom in on the standout trends across publicly traded companies we covered this year -- and what they signal for 2026.
  • Looking ahead to 2026, we examine the bigger questions facing both investors and financial executives.
Sara Khairi | December 22, 2025
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