Over the next five years, businesses that excel at creating tailored experiences and communications stand to capture $2 trillion in revenue.
Despite recognizing personalization's value, only 50% of organizations have established dedicated personalization teams with proper expertise. Learn how businesses can realize topline benefits from finetuning their personalization programs across four key dimensions: culture, resources, processes, and effectiveness.
Factors like the increase in digital payments adoption are contributing to a rise in the global volume of chargebacks, and a significant chunk of this volume will reside in North America.
Today's story gives an industry-wise breakdown on chargebacks, and a deep dive on what strategies merchants and issuers are currently using to combat chargebacks and where they can improve.
Aashish Mishra, Citi's Global Head for Banks sales, discusses how traditional banks can compete with fintechs in a 24/7 banking world through improved cross-border payment experiences and real-time banking solutions.
Digital assets and blockchain technology are transforming cross-border payments, with Citi's Token Services enabling real-time liquidity movement between global branches without requiring clients to invest in complex technology implementations.
Citi's Global Head of Fintech Sales Chafic Haddad, shares insights on the bank's fintech strategy, revealing how the bank prioritizes partnering for the long term.
He shares how Citi enables fintechs to expand beyond home markets, plays the role of both provider and co-creator, and leverages its network across 90+ countries.
Gusto Embedded's research shows that 70% of SMBs use multiple providers for financial services while maintaining a primary bank for core functions.
FIs can close this gap by offering embedded value-added services like payroll. Collaborating with providers like Gusto Embedded can enable FIs to offer an end-to-end payroll solution to their clients.
