Blockchain and Crypto, Member Exclusive

Bankchain Briefing: ‘We’re thrilled to dispel the myth that crypto is just for men’ – SDF’s Denelle Dixon

  • This week, we examine research that shows the growing awareness, ownership, and use of crypto for cross-border payments.
  • We also look at the beta version of Coinbase’s long-awaited NFT marketplace.
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Bankchain Briefing: ‘We’re thrilled to dispel the myth that crypto is just for men’ – SDF’s Denelle Dixon

 


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How Synchrony is making WFH work when other FIs haven’t

  • When other institutions are mandating employees return to the office, Synchrony is sticking to its flexible workplace model. What strategies were instrumental in shaping its sustainable workplace model?
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Artificial Intelligence, Member Exclusive, The Customer Effect

How to build a chatbot: Lessons from Bank of America, Klarna, and Lili

  • Everything from the UX, to the scope of a chatbot can impact how meaningful customers find interacting with a digital assistant.
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