Banking, Payments

Value-added services: A missed opportunity for banks in commercial payments?

  • Providers failing to offer value-added services is one of the biggest pain points for commercial payment clients, yet incumbents do not think it is a pressing concern.
  • Leveraging this gap can be a key differentiator for incumbent FIs in retaining a central position in providing payment services and increasing customer satisfaction.
Sara Khairi | October 25, 2023
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Value-added services: A missed opportunity for banks in commercial payments?

 

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