Banking

‘The bottom line is empathy’: BMO and SpringFour are changing what it means to bank on consumers’ financial progress

  • Faced with declining consumer health, is it possible to transform a bank’s role into an institution that provides assistance beyond checking accounts and credit cards?
  • Social impact fintech SpringFour and BMO say yes. By transforming consumer interactions within critical banking touchpoints like collections, the partnership is changing how banks view customers and vice versa.
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‘The bottom line is empathy’: BMO and SpringFour are changing what it means to bank on consumers’ financial progress

 


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