Banking

2024 Banking Outlook: AI advancements, digital currency dilemmas, and regulatory changes

  • Q4 2023 is almost upon us and it is time to sit back and take stock.
  • Dive into what opportunities and risks the banking industry foresees, if cannabis banking is out of the weeds yet and if 2024 is the year for Open Banking to become mainstream in the US.
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2024 Banking Outlook: AI advancements, digital currency dilemmas, and regulatory changes

 


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Artificial Intelligence, Banking

Banks have moved past whether to modernize. Now they want outcomes.

  • At Temenos Regional Forum Americas, bankers set aside the case for modernization and focused on execution: how to modernize without disrupting critical systems, and where AI delivers measurable value.
  • Launch speed, cost, and customer experience have become the yardsticks for transformation, as trust expands beyond reliability to include relevance.
Rabab Ahsan | October 08, 2026
Banking, Member Exclusive

Avant is building a bank from scratch as the OCC approves most charter applicants

  • Avant CEO Al Goldstein says the fintech expects to move the majority of its assets and operations into Avant Bank, N.A.
  • Before Avant, 42 firms applied for OCC de novo charters since January 2025, and the agency approved 27.
Zack Miller | October 07, 2026
Artificial Intelligence, Banking, Member Exclusive

AI is the car, and you are the driver: Bank of America’s approach to AI learning

  • Bank of America trains its 200,000+ teammates on Gen AI by teaching accountability and critical thinking first, deliberately leaving out tokens and technical details.
  • Role-specific learning pathways, AI conversation simulators, and a network of AI Champions give employees a safe place to build skills and ease concerns about their careers. Success is measured by whether learning changes how people work and shows up in business outcomes.
Rabab Ahsan | October 06, 2026
Banking, Member Exclusive

The different ways banks are trying to own more of the financial relationship

  • Banks are finding new ways to deepen customer relationships, from Live Oak’s industry specialization and Stifel’s relationship-led venture banking to SoFi’s stablecoin settlement and Nubank’s push into banking infrastructure.
  • The common thread is owning a piece of the financial relationship that is hard to displace, whether through expertise, relationships, infrastructure, or regulated banking rails.
Sara Khairi | October 01, 2026
Member Exclusive, New banks, Podcasts

Nubank’s Ethan Eismann: ‘You have to love your customers fanatically for them to love you fanatically’

  • Nubank launched Nu Global and a dedicated U.S. product this month, its first consumer launch outside Brazil, Mexico, and Colombia.
  • Chief Design Officer Ethan Eismann explains why he believes trust in banking is built through app performance and care, not just aesthetics.
Zack Miller | September 30, 2026
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