Robinhood unveils a 5% APY for Gold members, but how will users respond?

Robinhood's recent move to challenge traditional banks includes its increased savings offering, a 5.0% APY for Robinhood Gold Members.
The stock trading platform appears to be in a precarious balancing act, grappling with the escalation of deposit strategies while facing a decline in both transactions and monthly active users.

Sara Khairi | November 20, 2023

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10-Q, Member Exclusive

In today’s 10Q edition: What’s left in the shadows, we shine a light on the less-talked-about publicly traded names in the industry that do their own thing but remain integral to the banking ecosystem.
One of these shadow giants is BOK Financial [BOKF]. Founded in 1910, this Oklahoma-born institution has spent more than a century weaving itself into the economic fabric of the Midwest and Southwest.

Sara Khairi | September 08, 2025

Blockchain and Crypto, Member Exclusive

APIs are becoming the go-to tool for banks in stitching together legacy platforms and emerging ones, reflecting deeper shifts in banking and its underlying business model.
Carl Slabicki, Executive Platform Owner, Treasury Services at BNY, unpacks the key themes and how New York-headquartered BNY is moving decisively on them.

Sara Khairi | September 04, 2025

10-Q, Member Exclusive

Citizens Bank rebooted its open banking API this year, updating the framework for today’s needs.
Citizens’ Head of Product Management for Access & Delivery Channels unpacks the launch of the bank’s revamped open banking API framework and the problems it tackles.

Sara Khairi | September 03, 2025

Member Exclusive, Servicing 2.0

The core philosophy behind Amex’s servicing approach is "relationship servicing," which centers around viewing the entire customer relationship as a holistic journey.
This piece unpacks the inner workings of Amex’s servicing model, the internal teams driving it, and the company’s plans to weave generative AI into the system.

Sara Khairi | August 28, 2025

Artificial Intelligence, Member Exclusive

Major banks like Bank of America, Citizens, and JPMorgan are actively deploying Gen AI tools for employee productivity, but nearly 70% of AI use cases don't have any reported outcomes or measurable ROI.
The lack of results stems from difficulty separating Gen AI progress from overall growth, challenges in mapping cost impacts from internal efficiency gains, and an inability to translate the AI hype into consumer and societal impact.

Rabab Ahsan | August 26, 2025