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Lending

Ready, get set, nope: Student debt borrowers and servicers just aren’t ready for the end of forbearance

46% of borrowers report they are not ready to resume student debt payments primarily because they are in more debt now than before the pandemic.
But borrowers aren't alone, student loan servicers are also not ready for the resumption after the lull in business during forbearance.

Rabab Ahsan | October 05, 2023

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Banking, Lending, The Customer Effect

The Capital One-Discover deal may be driven by the complementary attributes of their customers, potentially leading to changes in product offerings and services to better serve consumers.
The combined entity could introduce a rewards based debit card as well as relaunch Discover's credit cards for SMBs. Beyond products however it is unlikely that the UX will change dramatically.

Rabab Ahsan | May 14, 2024

Finance Everywhere, Lending

Walmart is leveraging its fintech arm One to offer BNPL options to its customers, competing with existing players like Affirm, which already offers pay in four options in Walmart stores.
The entry of retail brands like Walmart into financial services could compel dedicated fintechs to offer more attractive financing options to maintain market share, while also allowing Walmart to deepen its customer relationships, particularly with younger consumers.

Rabab Ahsan | May 08, 2024

Lending

Increasing delinquency rates offer a glimpse into the declining financial well-being of consumers throughout 2023 and raise red flags about future upticks in charge-offs.
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Sara Khairi | February 29, 2024

Lending

FinWise's decision to partner with Earnest was fueled by their joint objective to offer private loan options to individuals pursuing higher education.
With the student loan market growing more competitive, private lenders are vying for borrowers' attention. So, why would borrowers choose Earnest for financing over other options?

Sara Khairi | February 28, 2024

Lending

For years, credit unions have been competing to increase their market share in auto financing. But last year, their market share fell for three quarters.
For credit unions, EVs may present a possible solution to their market share problem.

Rabab Ahsan | January 30, 2024