BNY takes the AI route to improve its operations, and Citi continues to use workplace flexibility to navigate talent challenges.
Banks willing to embrace change — whether through AI, flexible work environments, or other innovations — can use it to their advantage and stay relevant.
This episode examines the overlooked fintech boom across emerging markets, where innovations like WhatsApp banking are transforming financial access for millions.
Viewers will gain insider perspectives on how these global solutions are outpacing Western models, creating investment opportunities that combine strong returns with social impact.
We often focus on chatbots built by banks and financial firms, but today, we explore the engines driving chatbot interactions and platform automation.
Banks typically turn to GPT-4 for LLM solutions, but a potential rival is emerging. San Francisco’s Writer, a gen AI company, is pushing forward in enterprise AI with domain-specific LLMs like Palmyra Fin.
Michelle Tran, head of commercial at Summer and founder of NYC FinTech Women, shares insights on tackling the student debt crisis through workplace benefit programs.
Tran discusses streamlining loan forgiveness, the evolution of employer benefits, and her journey building a community of 15,000 fintech professionals dedicated to amplifying women's voices in the industry.
Ex-Stripe Emily Luk created Plenty to help couples manage finances together, and the firm has recently seen 8x growth in users.
When building Plenty Luk prioritized right talent, adapted the firm's business model to cater to its consumer demands, and is helping couples address emotional money topics through the firm's blog, newsletter, and podcast.
