10-Q, Member Exclusive

Weekly 10-Q: Check cashing fees are getting an overhaul from New York’s financial regulator

  • The New York State Department of Financial Services is putting into practice an updated check cashing regulation following the proposed regulation announced in June last year.
  • And, feeling the heat of the economic downturn, JPMorgan's board has decided that CEO Jamie Dimon will take home the same base pay in 2023 as he did last year -- with no special award or bonus.
Sara Khairi | January 31, 2023
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Artificial Intelligence, Banking, Member Exclusive

AI is the car, and you are the driver: Bank of America’s approach to AI learning

  • Bank of America trains its 200,000+ teammates on Gen AI by teaching accountability and critical thinking first, deliberately leaving out tokens and technical details.
  • Role-specific learning pathways, AI conversation simulators, and a network of AI Champions give employees a safe place to build skills and ease concerns about their careers. Success is measured by whether learning changes how people work and shows up in business outcomes.
Rabab Ahsan | October 06, 2026
10-Q, Member Exclusive

U.S. Bank is building its small business relationship around the way owners run their businesses

  • U.S. Bank is using its new Business Essentials cards to deepen its small business relationship, tying rewards to deposits while connecting spending with broader financial workflows.
  • The overarching strategy is to pull more fragmented small business activity – from expenses and payroll to payments and cash flow – into one banking relationship.
Sara Khairi | October 05, 2026
Business of Fintech, Member Exclusive, Opinion

Fintech is in its empire-building era

  • Fintechs are moving from unbundling banking to owning more of the infrastructure, licenses, and customer relationships around their businesses.
  • Chime, Revolut, and Zilch show how scale is pushing fintechs into expansion, M&A, and greater control over everything surrounding their product suite.
Sara Khairi | October 02, 2026
Banking, Member Exclusive

The different ways banks are trying to own more of the financial relationship

  • Banks are finding new ways to deepen customer relationships, from Live Oak’s industry specialization and Stifel’s relationship-led venture banking to SoFi’s stablecoin settlement and Nubank’s push into banking infrastructure.
  • The common thread is owning a piece of the financial relationship that is hard to displace, whether through expertise, relationships, infrastructure, or regulated banking rails.
Sara Khairi | October 01, 2026
Member Exclusive, New banks, Podcasts

Nubank’s Ethan Eismann: ‘You have to love your customers fanatically for them to love you fanatically’

  • Nubank launched Nu Global and a dedicated U.S. product this month, its first consumer launch outside Brazil, Mexico, and Colombia.
  • Chief Design Officer Ethan Eismann explains why he believes trust in banking is built through app performance and care, not just aesthetics.
Zack Miller | September 30, 2026
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