The Customer Effect
Citi will soon make mobile banking available to non-Citi customers
- Citi is the latest old-school major bank to make itself more accessible to the masses, following cues from its peers Chase and Wells Fargo as well as various fintech startups like Clarity and Moven
- The soon-to-be-launched mobile banking revamp is well aligned with Citi's branch strategy and the trend of PFM apps folding as banks build them into their own offerings