Banking
- Citizens is methodically redesigning how a modern bank should operate.
- In just a year, Citizens has revamped its tech and product lineup, signaling its evolution from a traditional bank to a financial infrastructure player.
Sara Khairi | November 06, 2025
Payments,
Podcasts
- Wix transformed its internal payment infrastructure into a $3 billion-per-quarter fintech platform by focusing on universal access and merchant-specific pain points rather than building a walled garden for premium users.
- Dive into how Wix reimagined checking accounts to eliminate the "where is my money?" problem with instant fund access, and leveraged proprietary website data to expand capital access for small businesses that traditional lenders overlook.
Rabab Ahsan | November 05, 2025
4 charts,
Partner
- While businesses remain confident about growth, rising inflation and consumer cost-consciousness are driving increased churn, forcing companies to rethink their retention strategies in an increasingly competitive market.
- Dive into how businesses can combat subscription fatigue through strategic pricing flexibility and consolidated management solutions, while leveraging AI and first-party data to predict churn and personalize customer experiences at scale.
Rabab Ahsan | November 05, 2025
Banking,
SMB Finance
- SMB owners face isolation, tool proliferation, and vulnerability to economic shifts, managing every business function while lacking revenue cushions for uncertainty.
- KeyBank's Certified Cash Flow Advisor Program is evolving banking relationships from transactional to consultative, with certified advisors providing ongoing guidance through "Key Conversations".
Rabab Ahsan | November 04, 2025
10-Q,
Member Exclusive
- Change is the only constant in payments — and JPM Payments' Global Head of Technology has spent enough time in the thick of it to know that.
- He discusses what’s capturing his attention today -- and how to keep building as the landscape keeps shifting.
Sara Khairi | October 27, 2025
