10 Aug 2021

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Artificial Intelligence, Banking, Culture and Talent

Small bank, big moves: How a Maine-based bank is bringing over a thousand employees on its AI journey

  • Bangor Savings Bank is building employee skills in AI and data fluency, creating a workforce ready for the AI era and countering fears of job displacement.
  • The bank is using social learning, and role-based training to upskill its employees, as well as build a better foundation for its future initiatives.
Rabab Ahsan | November 05, 2024
10-Q, Member Exclusive

What practices could differentiate banks in the talent war, even if they ruffle their feathers?

  • Reports of sudden deaths among young people, including One Direction's Liam Payne, have raised alarms. A recent case in the financial sector linked to brutal work hours has particularly gained attention and unsettled the industry.
  • Banks are keen to attract top talent through job fairs and internships, yet may miss out on addressing what employees value beyond salary.
Sara Khairi | November 04, 2024
Banking, Podcasts, SMB Finance, TBBT Conference 2024

‘If banks are only investing in the experience layer but the foundational tech is archaic, we’re going to have a hard time creating integrated experiences’: U.S. Bank’s Scott Beyer 

  • How can FIs simplify the financial challenges for SMBs, freeing them to focus on growth without getting bogged down by banking tasks?
  • Scott Beyer, Head of Business Banking Digital Experiences at U.S. Bank, outlines key strategies, with technology as a foundational element, that FIs can implement to address these issues.
Sara Khairi | November 01, 2024
Creating win-win partnerships, Making better partnerships, Startup Spotlight

Case Study: How innovative startups outsmart partnership hurdles, and the role consultants play in their success

  • The emphasis on partnerships often focuses on best practices, but the potential pitfalls and how to handle them practically are sometimes left out of the conversation.
  • We look at where partnerships between established FIs and startups often hit roadblocks, and how startup partnership heads can navigate these and lock in key alliances. We also explore the role of consultants in this equation.
Sara Khairi | October 31, 2024
Podcasts

How U.S. Bank is reinventing itself for the digital age with Chief Product Officer of Digital Platforms, Gareth Gaston

  • Over the past decade, US Bank has undergone a remarkable digital transformation, evolving from a traditional banking institution to a digital-first institution.
  • We sit down with Gareth Gaston, Chief Product Officer of Digital Platforms at U.S. Bank, to learn how the bank's focus on aligning teams around agile practices powered its enterprise-wide transformation.
Zachary Miller | October 30, 2024
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