Customers dig the new Bank of Hawaii branch design You'd think a bank branch of tomorrow would be focused on all sorts of futuristic fintech. Bank of Hawaii's new branches keep customers firmly in the center. With little visible tech, tellers also make their way out of hiding. U.S. Bank's approach to social intelligence U.S. Bank has created a continuous marketing feedback loop. Whether it's stadium sponsorships like the bank did with the Minnesota Vikings or an awareness campaign on Twitter, the firm turns big data into actionable insights to be used across the organization. Inside MassMutual's fintech startup, Haven Life U.S. insurers, many of whom are over 100 years old, are trying to figure this whole innovation thing out. MassMutual has developed a couple of new online brands, including an in-house startup. Tradestreaming talks with Haven Life's CEO about the future of insurtech. Are there real world blockchain applications yet? Blockchain technology is still too immature to go to market for many use cases. In this week's podcast, ACI's head of digital banking solutions names a few areas he sees more ready for primetime. Mobile payments year in review It's been an up and down year for mobile payments. Consortia were formed and disbanded, former enemies came together, and mobile wallets at the POS are still stuck in neutral. Here are the best and worst moments for mobile payments during 2016.