Banking, Green Finance, Member Exclusive, The Quarterly Review

The Quarterly Review: Citizen’s Rachel Mattes Greenberg on how her team is sprinting to success in order to meet the bank’s $50 billion Sustainable Finance target

  • In April, Citizens' Head of Sustainability Rachel Mattes Greenberg, told me that she and her team were hard at work ensuring the bank meets its $50 billion in Sustainable Finance Target.
  • Her strategy involved launching two ESG reports and helping Citizens' bankers engage high-emitting clients in conversation about sustainability. Now she is here to report how these efforts panned out and where she is expecting to go next.
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The Quarterly Review: Citizen’s Rachel Mattes Greenberg on how her team is sprinting to success in order to meet the bank’s $50 billion Sustainable Finance target

Notes from the desk: Hello and welcome to The Quarterly Review, where I dive into what executives from some of the best brands in financial services are focusing on in this quarter. In the last year, we have surveyed executives from both banks and fintechs about their intentions and goals for the year.
With the new year, I am excited to bring you another “review” in this series. It’s where we compare the exec’s goals with results and see how well her plans stood the test of time.

Our review articles in this series are an exclusive offering for our TS PRO subscribers. If you want to dive into the juicy stuff and read the details of their labors and fruits —beyond the executive summary below— please consider becoming a TS PRO subscriber.


In this edition we will check back in with SVP and Head of Sustainability, Rachel Mattes Greenberg.

Executive Summary: 

When I last spoke to Citizen’s Senior Vice President and Head of Sustainability, Rachel Mattes Greenberg in April, she was laser focused on ensuring that the firm meets the objectives it set in its $50 billion Sustainable Finance target. 

Greenberg and her team had two broad goals for the previous quarters:

i) Ensure transparency and accountability by reporting on the firm’s progress. Greenberg’s team was preparing to launch the bank’s Environmental, Social and Governance (ESG) Report and Climate Report.

ii) Training employees to help them engage with the bank’s high-emitting clients on topics of sustainability. 

Seven months later, Greenberg is here to share what work went into putting the reports together, how Citizens’ hit 100% success on client engagement efforts, and her plans to push both goals even further in the future.


The Full Review: How Greenberg is helping Citizens move closer to its $50 billion Sustainable target – one report and client engagement at a time

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