Nick Friese

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Banking, Member Exclusive

Banking briefing: Bank data is only the first step in solving for personalization

  • Fintechs have been better at offering personalized experiences than banks, but some of the biggest banks in America have played catch up and are now leveraging internal data to offer more personalized experiences.
  • This falls short of ideal personalization, where an FI uses both internal and external fintech data to fully understand a customer's financial life. While challenging, some infrastructure like API-based data sharing exists.
Rabab Ahsan | May 29, 2024
Payments

What’s behind the move to closed loop payments and branded digital wallets

  • As merchants look to deepen customer loyalty and bypass payment processing fees, a growing number of brands are launching their own branded consumer wallets and payment solutions
  • From coffee shops to retailers and online marketplaces, closed-loop digital wallets enable businesses to facilitate transactions directly with consumers while integrating rewards and incentives.
Zachary Miller | May 29, 2024
Podcasts

Inside Cash App’s approach to banking its base: A conversation with Ryan Budd

  • As Cash App matures, it's working to build an embedded finance offering that provides a 360 offering of financial services on top of p2p payments.
  • Join us for an in-depth conversation with a leading Cash App executive as he shares insights on navigating leadership challenges, driving innovation, and empowering teams.
Zachary Miller | May 28, 2024
10-Q, Member Exclusive

When will AI become the beating heart of JPMorgan’s operations?

  • Jamie Dimon, at the helm of JPMorgan Chase, has been a vocal proponent of AI and Gen AI, actively spearheading its incorporation into his bank's operational framework.
  • While the bank still faces other challenges like scaling software development and ensuring the accuracy of Gen AI models across diverse datasets, it has positioned itself to address emerging regulatory dynamics.
Sara Khairi | May 28, 2024
Artificial Intelligence, Running an SMB

Friend or foe? SMBs turn to new technologies like AI and digital payments for growth

  • We delve into two key areas where financial firms recognize SMBs' strong inclination to invest to tackle their challenges.
  • SMBs are investing in AI and digital payment solutions for SMBs, with potential intersections, as highlighted by industry leaders in financial institutions and firms focused on SMB services.
Sara Khairi | May 24, 2024
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