Running an SMB, SMB Finance

What’s brewing in SMB finance in 2024?

  • Top executives from major banks and sector-specific firms share their views on 2024's expected trends shaping the SMB finance and banking landscape.
  • They further discuss the strategic approaches their companies are taking to enhance services for the SMB sector going forward.
Sara Khairi | December 13, 2023
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What’s brewing in SMB finance in 2024?

 

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Member Exclusive, SMB Finance

Why banks’ trusted-advisor pitch isn’t landing with SMBs right now

  • For small business owners, banks still have a long way to go: just 7% view their bank as a true strategic partner, according to Grasshopper Bank’s recent survey.
  • A major problem, says Grasshopper's Danielle Kane, is that many banks still see small-business banking as a product category rather than an operating environment with distinct needs.
Sara Khairi | August 13, 2026
Banking, SMB Finance

How BILL is becoming the financial backbone of the SMB economy

  • BILL is embedding AP payments directly into major ERP and payroll platforms, turning fragmented SMB finance stacks into one seamless workflow with an 8M-business network behind it.
  • New AI agents are slashing manual work in tax form collection and reconciliation by 80%+, part of BILL's bigger bet on becoming the financial infrastructure layer for the "Fortune 5 Million."
Rabab Ahsan | August 10, 2026
Banking, SMB Finance

Banks are making a bigger play for the SMB back office 

  • Banks are evolving digital banking into a central workplace where SMBs can manage payments, cash flow, and financial decisions.
  • From Capital One’s research to U.S. Bank’s Enhanced Payments, the focus is shifting from providing capital and payment rails to helping business owners make smarter financial decisions.
Javarya Kamran | July 20, 2026
Partner, Podcasts, SMB Finance

How BILL is rebuilding for the Fortune 5 million and gearing up to take big swings on AI

  • BILL processes over 1% of US GDP in payments, and its next move is to use task-based automation to further deepen the value it delivers to its customers.
  • Chief Product Officer Michael Cieri, shares how the firm is weighing opportunity vs. risk and how its crafting agents for the high-trust domain it operates in.
Rabab Ahsan | July 13, 2026
SMB Finance

How Intuit is turning QuickBooks into an operational coordination layer for SMBs

  • Digitization made SMBs more efficient, but also more fragmented, leaving owners to stitch together as many as 25 disconnected apps themselves.
  • Intuit's launch of Quickbooks Workforce is shifting the playbook to a unified data model, merging payroll and HR directly with financial context.
Sara Khairi | June 01, 2026
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