SMB Finance

How Amex is building a B2B ecosystem for SMBs

  • The SMB sector has long been ignored by traditional FIs. But Amex is on a mission to change that.
  • With an acquisition plus partnership focused strategy the bank is busy building an ecosystem that can cater to this growing sector.
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How Amex is building a B2B ecosystem for SMBs

 


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Designing new products, SMB Finance

How US Bank is building workflow solutions for SMBs and where its offering needs to go next

  • US Bank launched a spend management platform and an all-in-one Business Essentials checking account that accepts card payments with same-day fund access, building on its acquisition of Bento Technologies to create an integrated SMB banking ecosystem that consolidates multiple business tools into one platform.
  • Banks need to integrate generative AI into their SMB spend management and cash flow tools to compete with fintech innovations like Lili's Accountant AI, as small business owners increasingly use AI for content creation, data analysis, and marketing strategies while seeking faster answers and more efficient business execution.
Rabab Ahsan | June 17, 2025
Banking, Embedded Finance, Partner, SMB Finance

How embedded payroll can help banks build stronger SMB relationships

  • Gusto Embedded's research shows that 70% of SMBs use multiple providers for financial services while maintaining a primary bank for core functions.
  • FIs can close this gap by offering embedded value-added services like payroll. Collaborating with providers like Gusto Embedded can enable FIs to offer an end-to-end payroll solution to their clients.
Sara Khairi | February 24, 2025
Banking, Partner, SMB Finance

The Future of Small Business Banking: Insights from Industry Leaders

  • Dive into the major themes related to SMB finance that dominated the discussions at this year's The Big Bank Theory Conference held in New York.
  • Executives from Mastercard, Truist, US Bank, Citizens, and Gusto explore how companies can build more powerful SMB strategies by centering communities and technology.
Zack Miller | November 20, 2024
Banking, Podcasts, SMB Finance, TBBT Conference 2024

‘If banks are only investing in the experience layer but the foundational tech is archaic, we’re going to have a hard time creating integrated experiences’: U.S. Bank’s Scott Beyer 

  • How can FIs simplify the financial challenges for SMBs, freeing them to focus on growth without getting bogged down by banking tasks?
  • Scott Beyer, Head of Business Banking Digital Experiences at U.S. Bank, outlines key strategies, with technology as a foundational element, that FIs can implement to address these issues.
Sara Khairi | November 01, 2024
Banking, SMB Finance

Building for SMBs means building for communities feat. Mastercard

  • SMBs face critical challenges such as lack of access to credit, barriers for women entrepreneurs, and lower levels of digital enablement, which have limited their growth and success globally.
  • Mastercard's SMB strategy, through initiatives like Strive, focuses on easing credit access, providing digital tools, and building networks, with a particular emphasis on empowering women-led enterprises and fostering community-driven growth.
Rabab Ahsan | October 22, 2024
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