How Amex is building a B2B ecosystem for SMBs

Banking, Partner, SMB Finance

The Future of Small Business Banking: Insights from Industry Leaders

• Dive into the major themes related to SMB finance that dominated the discussions at this year's The Big Bank Theory Conference held in New York.
• Executives from Mastercard, Truist, US Bank, Citizens, and Gusto explore how companies can build more powerful SMB strategies by centering communities and technology.

Banking, Podcasts, SMB Finance, TBBT Conference 2024

‘If banks are only investing in the experience layer but the foundational tech is archaic, we’re going to have a hard time creating integrated experiences’: U.S. Bank’s Scott Beyer 

• How can FIs simplify the financial challenges for SMBs, freeing them to focus on growth without getting bogged down by banking tasks?
• Scott Beyer, Head of Business Banking Digital Experiences at U.S. Bank, outlines key strategies, with technology as a foundational element, that FIs can implement to address these issues.

Banking, SMB Finance

Building for SMBs means building for communities feat. Mastercard

• SMBs face critical challenges such as lack of access to credit, barriers for women entrepreneurs, and lower levels of digital enablement, which have limited their growth and success globally.
• Mastercard's SMB strategy, through initiatives like Strive, focuses on easing credit access, providing digital tools, and building networks, with a particular emphasis on empowering women-led enterprises and fostering community-driven growth.

Banking, Podcasts, SMB Finance, TBBT Conference 2024

‘The confirmation of the transaction is just as important as the underlying transaction’: Truist’s Chris Ward on how to simplify global transactions for SMBs

• Switching providers for SMBs was once about pricing, but now it's equally driven by the need for better digital solutions.
• Chris Ward, Head of Enterprise Payments at Truist Financial Corporation, addresses this shift at Tearsheet's The Big Bank Theory Conference, recently held in New York.

Banking, SMB Finance

How to serve SMBs that are short on time and long on problems feat. Mark Valentino, Head of Business Banking, Citizens

• Explore how Citizens is getting closer to the needs and wants of SMB owners by focusing on gathering feedback through surveys and its bankers.
• This feedback informs how Citizens builds its products and finetunes its experiences as well as the bank's strategies that focus on catering the SMB owner as a human being, not just a customer.