Sometimes a bank chooses to build a feature that sets the tone for the industry. Today's story is a case study into such a case, where Bank of America's Hari Gopalkrishnan dives into how the bank developed its digital assistant and how its role has expanded over the years.
On the show, Hari dives into the challenges the firm faced when building Erica and then takes his sights to the future, giving us a never-before-seen look at how one of the biggest banks in the industry is thinking of Gen AI.
Self Financial now offers secured credit cards with a $100 deposit and no mandatory credit builder account, addressing gaps in credit-building options.
CEO Julie Szudarek discusses how product decoupling and educational initiatives are expanding financial access for underserved consumers.
Max Branzburg reveals how Coinbase's Bitcoin-backed loans represent a pivotal shift in financial services moving on-chain, enabling liquidity without selling crypto.
He explains why connecting users to decentralized protocols creates innovation that traditional banks can't match with their lengthy development cycles.
![[podcast] BBVA’s Scarlett Sieber on the building of a consumer banking ecosystem](https://tearsheet.co/wp-content/uploads/2016/06/5990707681_ba22b8fd7e_b.jpg)
