Switching providers for SMBs was once about pricing, but now it's equally driven by the need for better digital solutions.
Chris Ward, Head of Enterprise Payments at Truist Financial Corporation, addresses this shift at Tearsheet's The Big Bank Theory Conference, recently held in New York.
In this episode of 'Compound Influence,' hosts Zack Miller and Josh Liggett dive deep into the WallStreetBets phenomenon and its impact on retail investing.
They explore the explosive growth of the Reddit community, its symbiotic relationship with Robinhood, and how it challenged traditional financial institutions, offering listeners a comprehensive look at a new type of disruptive force.
Discover how Microsoft’s Azure OpenAI and Wipro are working to expand the use generative AI in financial services
Learn about their partnership and responsible AI practices with Bill Borden, Corporate Vice President at Microsoft and Suzanne Dann, CEO of the Americas at Wipro.
Gaurav Mittal, Executive Vice President of Ethoca, a Mastercard company, shares that customers want to more tools when it comes to post-purchase tasks like cancellation and budgeting, but the industry has so far struggled to meet this need.
Mittal's experience shows that merchants and banks build deeper relationships with their customers and save on operating costs, when they strategically leverage the banking app to help customers stay on top of their money through tools like digital receipts and subscription management.