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Pindrop’s Vijay Balasubramaniyan on how top bank call centers are navigating the COVID crisis

  • Banks have had to deal with record call volumes while they moved their CSR staff to work from home.
  • Pindrop provides voice-based authentication and fraud prevention.
Zachary Miller | July 14, 2020
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Pindrop’s Vijay Balasubramaniyan on how top bank call centers are navigating the COVID crisis

 

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