Smaller community banks and credit unions have an opportunity to differentiate and compete in payments. Unfortunately, many smaller FIs haven’t formulated a succinct strategy. It’s a good time to do it — there are technologies and tools out there to help them service their customers better.
Tede Forman is Jack Henry’s head of consumer and commercial payments. He’s seen upfront the evolution in payments — from bill pay to real time payments — and its impact on bank offerings. He joins me on the podcast to talk about the choices and new opportunities in faster payment options. We talk about advances in bill pay technology and how it’s become table stakes for FIs. We also talk about how smaller banks and credit unions are finding ways to punch above their weight through technology partnerships and collaborations.
Tede Forman is my guest today on the Tearsheet Podcast.
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