Member Exclusive, Podcasts

‘It’s been an opportunity for FIs to pivot to our work-from-home, yoga-pants world’: Slack’s Ali Rayl

  • Slack has been working in the financial services industry for years.
  • The communications platform has made strides in helping FIs communicate internally and externally with partners, vendors, and customers.
close

Email a Friend

‘It’s been an opportunity for FIs to pivot to our work-from-home, yoga-pants world’: Slack’s Ali Rayl

It’s not just banking products that bear the fruit of new technology. Banks and other financial institutions are using popular tools like communications platform Slack to collaborate more efficiently internally and in increasing numbers, to communicate with customers. Slack works with financial services organizations like TD Ameritrade, HSBC, Intuit and WealthSimple. 

Slacks’ vice president of customer experience Ali Rayl joins us on the podcast to talk about how leading financial firms are using tools like Slack to develop a new digital workplace — one that allows employees to access information and software tools anytime and anywhere, with Slack as the central hub. 

SubscribeApple Podcasts I SoundCloud I Spotify I Google Podcasts
The following excerpts were edited for clarity.


This content is available exclusively to Tearsheet Outlier members.

Tearsheet Outlier information and signup Missing out? Subscribe today and you’ll receive unlimited access to all Tearsheet content, original research, exclusive webinars and events, member-only newsletters from Tearsheet editors and reporters and much more. Join Outlier now — $59/mo Already an Outlier member? Sign in to your account

0 comments on “‘It’s been an opportunity for FIs to pivot to our work-from-home, yoga-pants world’: Slack’s Ali Rayl”

Podcasts

‘We see more and more nonprofits adopt the fintech model’: Prudential Financial’s Sarah Keh

  • Large financial organizations are increasing their work in their communities and with inclusivity.
  • Prudential's Sarah Keh joins us on the podcast to talk about her work with nonprofits and the city of Newark, New Jersey.
Zachary Miller | October 14, 2021
Podcasts

Embedding communications into financial services with Twilio’s Bijon Mehta

  • Twilio's embedded communications tools work behind the scenes in many of today's top fintechs and FIs.
  • Bijon Mehta, who leads the firm's work in financial services, joins us on the podcast to shed some light on where the firm grows from here.
Zachary Miller | September 21, 2021
Data, Podcasts

‘Data aggregation is used today in ways we wouldn’t have thought about five years ago’: Fiserv’s Kevin Hughes

  • Fiserv enables banks, credit unions, and fintechs to aggregate data seamlessly and securely.
  • Kevin Hughes, who manages the AllData products, talks to Tearsheet about changes in the aggregation field and where it's heading.
Fiserv | September 09, 2021
Podcasts

Behind the launch of the Dayforce Wallet: Ceridian’s Seth Ross

  • As a payroll provider, Ceridian moves $300 billion in wages yearly.
  • Seth Ross, who runs the firm's embedded finance group, joins the podcast to talk about Ceridian's move into banking and early wage access.
Zachary Miller | September 08, 2021
Podcasts

‘We bring the instant gratification from the lottery to help incentivize people to save’: Adam Moelis, Yotta

Zachary Miller | September 01, 2021
More Articles