Security vs. convenience: The balancing act of providing payment security and delivering a smooth checkout experience

• While convenience is probably top of mind for consumers, it is not the sole thing they want when it comes to payments, shows a new report by American Express.
• Merchants may face a range of challenges trying to match consumers’ priorities around flexibility with better security. Merchants have to be cognizant of how much convenience they can offer customers to enable secure payment systems while also hitting the mark in a satisfactory user experience.