The Customer Effect

Banking is not a location-based activity anymore. It's a 'thing you do' through the use of mobile apps, artificial intelligence and employee-less branches.

The Customer Effect

Samsung is working with banks to roll out retail pop-ups

September 13, 2017
The Customer Effect

How a Norwegian virtual bank is using machine learning

September 13, 2017
The Customer Effect

Personal finance app MoneyLion is experimenting with augmented reality

September 12, 2017
The Customer Effect

The next frontier for personal finance: senior citizens

September 08, 2017
The Customer Effect

‘Alexa, did my rent check clear?’: Inside U.S. Bank’s voice banking strategy

September 07, 2017
The Customer Effect

How banks are reaching out to visually impaired customers

September 06, 2017
The Customer Effect

A digital bank offers financial services to UAE migrant workers

August 25, 2017
The Customer Effect

How Florida’s First Green Bank provides banking services for the medical marijuana industry

August 11, 2017
The Customer Effect

Could Chase be in the beginnings of a mobile payments push?

August 10, 2017
The Customer Effect

Inside Wells Fargo’s plan to ‘disrupt the disruptors’

August 09, 2017