Outlier Briefing: Infosys’ Jay Nair on preparing for the day after the pandemic
- Jay Nair is the head of financial services for Infosys across the Americas.
- He joins us to discuss how financial services is emerging from the current pandemic.
- Evolution of product development: Earlier, it was more about developing the product, testing it and making it resilient. Now, emphasis has moved to security and anti-money laundering and fraud. Those aspects have taken center stage.
- Acceptance of cloud: Since COVID-19 hit, there’s been an accelerated move to the cloud.
- Distributed work force: Large banks thought they needed to have all their teams co-located. Their applications resembled this thinking. That’s all changing as COVID-19 attacked on-prem setups.
- Payments adoption: COVID has changed the pace at which electronic payments are being adopted. Demand for talent and new technologies is at an all-time high.
- Branchless to safe banking: As the economy opens up, banks are looking to reopen their branches with a sensitivity to health concerns and growing familiarity with digital tools.
Listen to an abridged version of the briefing
Listen and read the whole briefing
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This briefing is exclusive to our Outlier members. We go deeper with subject matter experts, to take actionable steps that can impact your business and market.
Today’s guest is Jay Nair, who leads the financial services business for Infosys in the Americas. He’s responsible for one of the largest units in the company with annual revenues of around $800 million.
Jay works increasingly with client CXOs to help them with their transformation journeys. He shares his experiences working with banks, insurance companies, and capital market firms to prepare for the reopening of the physical component of financial services as we think about the day after the pandemic. Jay gives his thoughts on open banking and what he calls the APIfication of financial services. With Infosys’ work across different verticals within financial services, he provides his views on the future of financial services.
Takeways
- Evolution of product development: Earlier, it was more about developing the product, testing it and making it resilient. Now, emphasis has moved to security and anti-money laundering and fraud. Those aspects have taken center stage.
- Acceptance of cloud: Since COVID-19 hit, there’s been an accelerated move to the cloud.
- Distributed work force: Large banks thought they needed to have all their teams co-located. Their applications resembled this thinking. That’s all changing as COVID-19 attacked on-prem setups.
- Payments adoption: COVID has changed the pace at which electronic payments are being adopted. Demand for talent and new technologies is at an all-time high.
- Branchless to safe banking: As the economy opens up, banks are looking to reopen their branches with a sensitivity to health concerns and growing familiarity with digital tools.
Listen to an abridged version of the briefing
Listen and read the whole briefing
This content is available exclusively to Tearsheet Outlier members.
Missing out? Subscribe today and you’ll receive unlimited access to all Tearsheet content, original research, exclusive webinars and events, member-only newsletters from Tearsheet editors and reporters and much more. Join Outlier now — $59/mo Already an Outlier member? Sign in to your account