Day in the Life, Member Exclusive

Day in the life: Bank of America’s Joe Castinado talks patents

  • Joe Castinado is a patent inventor and technology executive for Bank of America.
  • The following is a day in his life inventing, raising chickens and restoring pocket knives.

Email a Friend

Day in the life: Bank of America’s Joe Castinado talks patents

Joe Castinado has been with Bank of America for 12 years, working in various capacities. Most recently, he’s served as a patent inventor and technology executive for the past 13 months. He works in Chief Operations and Technology Officer Cathy Bessant’s office, in an area called ‘payments technology and merchant service technology’ that involves different types of money movement.

As a second-generation Mexican-American, Castinado grew up in Western Nebraska in a ranching and farming community. He says he grew up without much and lived out in the rural part of the town, but he’d often visit friends at their farms and they always had chickens running around. Eventually, he and his Minnesotan wife decided to raise five tiny chicks that grew to be five hens that supply them and their neighbors with a never-ending stock of farm fresh eggs. 

“I built them a chicken coop,” says Castinado. “I call it the Taj Mahal of chicken coops.”

Joe Castinado

Raising chickens is one of the many ways Castinado enjoys life outside work and his best ideas come from his innate curiosity about the ordinary world. As an inventor, he is prolific. He’s submitted 194 patents and 86 have been granted by the patent office -- no small feat considering that the patent process can take an average of two to five years. That time frame doesn’t even account for the time it takes to develop an innovation from start to finish before it’s submitted to be patented. 

Bank of America recently recreated its merchant services technology processing, and Castinado had a big hand in that. BofA used to have third-party support to do that for them, but over the past three years, Castinado and others he works with designed a solution in-house that BofA now uses and deploys for its business accounts. Merchants that bank with BofA can now use BofA’s solution to process their payments. When a customer swipes their credit card with that merchant, the merchant can see that transaction and know when it’s going to be deposited in their account.

“It’s just a more integrated experience,” says Castinado. “Those are the designs we come up with...and decisions that we make with business partners and technology partners.”

Castinado’s day starts early in the morning, watching the sunrise with his wife and chickens in his backyard. He lives in Denver, Colorado but he works New York hours, so by 6 a.m. he’s already in his first meeting and by 6:30, he’s fully logged in and checking his calendar for the day.

Castinado’s morning is booked with a series of meetings. Bank of America continuously deploys new software and software updates and these meetings help the team determine whether something is trending away from the direction they want it to go and what they can do to alter its course. He’s often triple or quadruple booked at any hour of the day. Often, that means deploying someone in his stead, depending on what he feels needs to be accomplished in the meeting. He’ll attend if it’s a meeting where he needs to make a decision. If he’s there to contribute to a resolution of an issue or the direction of a design, he’ll have a trusted team member take his place. 


By 10 a.m. he’s ready to take a shower and for that one hour, his time is his own. He’ll have breakfast: usually fresh eggs from his chickens. Around 11 a.m., he’ll get back to work and check in with different partners and team members, all of whom are actively working on designs and developing the next major project that needs to go live.

This time of the year, he and his team are already planning when and how to deploy new enhancements, products and features for the next calendar year. They’ll start to loop in all the different business and technology teams at the beginning of the new year.

Castinado begins wrapping up his day close to 5 p.m.

“At this point, two things can happen,” says Castinado. “I’m very health conscious so I’ll either go to the gym or I’ll take a nap. I find it very therapeutic.”

He and his wife love to cook at home, and they’ll catch up and prepare dinner, pulling some fresh vegetables like beets, corn and tomatoes from the greenhouse he built for her. 

Castinado is a builder just as much as he’s an inventor, and he says both aspects are driven by his curiosity and creativity. In his spare time, Castinado can be found tending to his chickens or in his workshed, where he continues creating. Usually, he works with different types of wood and metal, crafting kitchen utensils like knives and cutting boards. He’s also obsessed with pocket knives, having collected hundreds, many of which he restores by changing their rotting, wooden handles out with resin-based handles.

0 comments on “Day in the life: Bank of America’s Joe Castinado talks patents”

10-Q, Member Exclusive

Behind Citizens Bank’s evolving strategy in a crowded BNPL market

  • Citizens Pay's Christine Roberts shares insights on how Citizens Pay has evolved since its inception and if it has an edge over fintech BNPL lenders.
  • In other news, Arm and Instacart IPOs could be meaningful for Goldman Sachs to open new doors of revenue and IPO fees for the Wall Street firm.
Sara Khairi | September 25, 2023
10-Q, Member Exclusive

Chasing ambitions: SoFi elevates its game by participating in underwriting the Instacart IPO

  • Underwriting part of the Instacart IPO can be a big shot for SoFi, which went public in 2021 and is best known for student loan refinancing.
  • Also, Wall Street banks added modest gains to the IPO Index last week.
Sara Khairi | September 18, 2023
10-Q, Member Exclusive

Dime Community Bancshares steps into healthcare lending as part of its commercial banking expansion

  • Dime makes a move into the healthcare sector to offer financing solutions and support capital-intensive projects.
  • The CFPB is keeping tabs on Apple’s policy of limiting access to the NFC chip technology that makes Apple Pay the only mobile payment service that utilizes the ‘tap and go’ technology embedded in iOS devices limiting other companies from developing their own tap-to-pay apps for Apple devices.
Sara Khairi | September 11, 2023
10-Q, Member Exclusive’s shiny IPO debut: Can the mortgage lender pave its way to become a Wall Street darling?

  • Can gain Wall Street's respect?
  • Federal Reserve Chair Jerome Powell on Friday warned that additional interest rate increases could be yet to come, as inflation is still above where policymakers feel comfortable.
Sara Khairi | August 28, 2023
10-Q, Member Exclusive

‘We still need to earn the trust of millions of Americans who are experiencing digital banking for the first time’: Dave’s Jason Wilk

  • Jason Wilk, CEO and founder of Dave, talks about second quarter results, challenges for neobanks at large, and what's in store for the firm in the months ahead.
  • Marqeta shares popped 8% last week as the firm extended its alliance with its largest customer, Block, through 2027 for transaction services for Cash App and Afterpay.
Sara Khairi | August 21, 2023
More Articles