Data Snacks, Member Exclusive

[Data Snacks] Covid-19 accelerates e-signature use

  • The pandemic has accelerated uptake of e-signatures throughout financial services.
  • Adobe, which offers Sign, has seen particularly strong growth.
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[Data Snacks] Covid-19 accelerates e-signature use

Like contactless pay, contactless signatures saw a significant increase in use last year.

Regarding the use of e-signatures in 2020, Adobe surveyed 4,000 consumers worldwide on their attitudes towards e-signatures during the pandemic, and found a significant uptick in use.

For context, Adobe to date reports having processed over 8 billion e-signatures. During its Q1 earnings call this year, the company reported that its revenue for Adobe Sign increased by 50% year over year.

27% of the respondents Adobe surveyed used e-signature for the first time in 2020. In addition, 60% of consumers signed more digital documents in the last six months of 2020 compared to the first six months. 

 


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