Data Snack: SMB owners are turning to emerging technologies – can banks keep up?
- Times are changing, and SMB owners seem more than privy to that.
- When it comes to emerging technologies they deem most important, the metaverse, augmented reality, and crypto all made the cut.
Bank of America’s Small Business Owner Report for 2022 surveyed SMB owners’ perspectives for the years to come, including challenges, opportunities, and the ever-changing landscape of technology that affects them as entrepreneurs.
When it comes to emerging technologies, small business owners may be taking quite the futuristic view of things.
57% deemed cybersecurity among the most important technologies, and almost 40% saw automation as most important. Moreover, there seems to be a fair share of business owners unafraid of entering sci-fi territory in their predictions, with around 20% rating either virtual/augmented reality or the metaverse among the most important emerging technologies.
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