‘Black History Month is good business and good for business’: How financial firms are showing support during Black History Month

10-Q, Member Exclusive

Bank of America on unlocking greater accessibility in reward programs

How effective are reward programs in retaining customers, how do different generations interact with them, and how accessible are they to the average consumer?
Shikha Narula, Bank of America's Head of Rewards, shares how Bank of America's Preferred Rewards program measures and evaluates its performance in these areas.

Sara Khairi | November 25, 2024

10-Q, Member Exclusive

With the leader now chosen, it's time to face the bigger question: what impact will Trump's victory have on the nation, the economy, and the banking sector?
While there’s plenty of talk around this topic, we narrow in on the core cause-and-effect dynamics that could unfold in the banking sector.

Sara Khairi | November 18, 2024

10-Q, Member Exclusive

Following TikTok for financial advice is about learning to separate the real value from the misleading chatter.
We look at one of the more grounded voices in the TikTok financial space and discuss why her content may make practical sense for those looking to improve their financial journey -- especially women.

Sara Khairi | November 11, 2024

10-Q, Member Exclusive

Reports of sudden deaths among young people, including One Direction's Liam Payne, have raised alarms. A recent case in the financial sector linked to brutal work hours has particularly gained attention and unsettled the industry.
Banks are keen to attract top talent through job fairs and internships, yet may miss out on addressing what employees value beyond salary.

Sara Khairi | November 04, 2024

10-Q, Member Exclusive

We look at the progress banks have made on their journey toward AI maturity.
Traditional banks are making progress with the integration of advanced AI, but are we jumping the gun by seeking ROI from banks’ foundational AI investments at this point?

Sara Khairi | October 28, 2024