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Blockchain and Crypto, Member Exclusive

Gemini users can now buy cryptocurrencies with Apple Pay and Google Pay

A number of crypto exchange platforms have started to offer crypto purchases with Apple Pay and Google Pay.
This could represent a major step towards greater adoption of cryptocurrencies.

Ismail Umar | May 03, 2021

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10-Q, Member Exclusive

PNC Bank's 'Brilliantly Boring' campaign highlights its checking, savings, and digital banking tools -- but with a twist.
The bank has no qualms in embracing that 'banking SHOULD be boring', as boring in today's chaotic world equates to smart, steady, dependable -- all words you want from your bank.

Sara Khairi | June 10, 2024

10-Q, Member Exclusive

The latest trend shaking up the industry is the increasing convergence of shopping and financial services.
Joining the fray after Chase is PayPal, the newest entrant in the advertising market. PayPal may not attract the same criticism as Chase but it could face a different type of challenge [hint: data privacy] that requires its attention and adept handling.

Sara Khairi | June 03, 2024

Banking, Member Exclusive

Fintechs have been better at offering personalized experiences than banks, but some of the biggest banks in America have played catch up and are now leveraging internal data to offer more personalized experiences.
This falls short of ideal personalization, where an FI uses both internal and external fintech data to fully understand a customer's financial life. While challenging, some infrastructure like API-based data sharing exists.

Rabab Ahsan | May 29, 2024

10-Q, Member Exclusive

Jamie Dimon, at the helm of JPMorgan Chase, has been a vocal proponent of AI and Gen AI, actively spearheading its incorporation into his bank's operational framework.
While the bank still faces other challenges like scaling software development and ensuring the accuracy of Gen AI models across diverse datasets, it has positioned itself to address emerging regulatory dynamics.

Sara Khairi | May 28, 2024

Member Exclusive, The intersection of shopping and finance

Financial institutions have an opportunity to better engage their customers on the web and in app.
But to do that, they must think about increasing their partnerships in order to better serve their customers beyond the tried-and-true.

Zachary Miller | May 23, 2024