Banking

Women, technology, and fighting underrepresentation: A Bank of America and Girls Who Code story

  • Women are underrepresented in tech classrooms and jobs and changing this requires committing deeply, building career paths and providing access to mentors.
  • Dive into Bank of America's work with Girls Who Code, an organization that provides young women technical skills and mentors to increase the number of women in computer science.
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Women, technology, and fighting underrepresentation: A Bank of America and Girls Who Code story

 


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Designing new products, Member Exclusive, New banks

“All those things that bug you about how you bank, we can change,” Jenius Bank’s President John Rosenfeld 

  • Discover how this digital banking newcomer is creating a customer-focused experience while achieving impressive financial milestones.
  • From eliminating fees to 24-hour support and comprehensive financial tools, Jenius Bank's strategy prioritizes customer confidence while developing innovative technology to serve as customers' central financial hub.
Rabab Ahsan | April 29, 2025
Banking, Partner, Payments

With chargeback volume set to hit 324 million in 2028, merchants and issuers need to find a way to protect their bottom line

  • Factors like the increase in digital payments adoption are contributing to a rise in the global volume of chargebacks, and a significant chunk of this volume will reside in North America.
  • Today's story gives an industry-wise breakdown on chargebacks, and a deep dive on what strategies merchants and issuers are currently using to combat chargebacks and where they can improve.
Rabab Ahsan | April 15, 2025
New banks

Banking Without Borders: How Lili is making US banking accessible to international SMBs

  • A quarter into 2025, Lili, a small business banking platform, is exploring a more fluid approach to global expansion.
  • Lili’s international move involves pulling entrepreneurs into the US SMB banking ecosystem, giving them a pathway to start and manage their businesses stateside.
Sara Khairi | April 03, 2025
Artificial Intelligence, Banking, Podcasts

The story of Erica, Bank of America’s homegrown digital assistant

  • Bank of America's Hari Gopalkrishnan dives into how the bank developed its digital assistant and how its role has expanded over the years.
  • On the show, Hari speaks about the challenges the firm faced when building Erica and then takes his sights to the future, giving us a never-before-seen look at how one of the biggest banks in the industry is thinking of Gen AI.
Rabab Ahsan | April 01, 2025
Artificial Intelligence, Banking

GPT-4 faces a challenger: Can Writer’s finance-focused LLM take the lead in banking?

  • We often focus on chatbots built by banks and financial firms, but today, we explore the engines driving chatbot interactions and platform automation.
  • Banks typically turn to GPT-4 for LLM solutions, but a potential rival is emerging. San Francisco’s Writer, a gen AI company, is pushing forward in enterprise AI with domain-specific LLMs like Palmyra Fin.
Sara Khairi | March 06, 2025
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