Are banks ready to actually serve SMBs? 

Banking, Innovation, Podcasts, Startup Spotlight

‘We aim to meet entrepreneurs where they are in their journeys’: J.P. Morgan’s Ashraf Hebela on how JPM is sharpening its focus on startup banking

• With the recent upswing in VC funding and the Fed's rate cuts, the startup landscape is lighting up with fresh possibilities and promising prospects for growth.
• J.P. Morgan's Head of Startup Banking discusses the bank's renewed focus on startup banking, strategies to better support underrepresented founders, and the backing that banking startups need to succeed.

Banking, Podcasts, SMB Finance, TBBT Conference 2024

‘The confirmation of the transaction is just as important as the underlying transaction’: Truist’s Chris Ward on how to simplify global transactions for SMBs

• Switching providers for SMBs was once about pricing, but now it's equally driven by the need for better digital solutions.
• Chris Ward, Head of Enterprise Payments at Truist Financial Corporation, addresses this shift at Tearsheet's The Big Bank Theory Conference, recently held in New York.

Banking, SMB Finance

How to serve SMBs that are short on time and long on problems feat. Mark Valentino, Head of Business Banking, Citizens

• Explore how Citizens is getting closer to the needs and wants of SMB owners by focusing on gathering feedback through surveys and its bankers.
• This feedback informs how Citizens builds its products and finetunes its experiences as well as the bank's strategies that focus on catering the SMB owner as a human being, not just a customer.

Banking, SMB Finance

Building bridges: How foundational tech investments can shape a more connected banking ecosystem, feat. U.S. Bank’s Scott Beyer

• How can FIs step in with solutions that allow SMBs to concentrate on growing their businesses while relegating banking to the background?
• During Tearsheet’s The Big Bank Theory Conference, Scott Beyer, U.S. Bank’s Head of Business Banking Digital Experiences, outlined three crucial steps that banks can take to capitalize on opportunities and minimize gaps in the SMB landscape.

New banks, Path to growth

How Grasshopper uses team building and customer acquisition strategies to catalyze its growth

• Grasshopper has recently grown its talent pool by bringing on four new executives to fill key roles in startup banking, embedded finance, product management, and SMB/SBA lending.
• We look at how team building is intertwined with Grasshopper’s growth strategy and its growth trajectory two years post-relaunch.