Q2 rebrands Cambr as Q2 BaaS as it moves on from its partnership with StoneCastle

Embedded Finance, Member Exclusive

U.S. Bank deepens focus on CX through its recent embedded payments suite expansion

• U.S. Bank has recently expanded its embedded payments suite in response to growing demand for more integrated solutions.
• By making this move, the bank is emphasizing the importance of embedded payments in creating a smoother user experience, a key driver behind its latest expansion.

Member Exclusive, The Quarterly Review

The Quarterly Review: How Zelle’s GM Denise Leonhard scaled beyond $1 trillion through customer growth and 2,300+ financial institution partnerships

• Denise Leonhard, GM of Zelle, is back to report that her aim to help Zelle go beyond the $1 trillion mark in transaction volume has been achieved.
• Leonhard breaks down how systematically improving security and reliability as well as focusing on high-value use cases has allowed the firm to become more of a mainstay in consumers and SMBs financial lives.

10-Q, Member Exclusive

From payment processor to commerce platform: PayPal’s new card launch tells a bigger story

• PayPal is rolling out a new physical card that brings its PayPal Credit offering into brick-and-mortar stores.
• We take a closer look at how its launch signals PayPal’s broader shift from a payment processor to a commerce platform.

Banking as a service, Embedded Finance, Member Exclusive

A closer look at Citi’s strategy for growing its TTS business in the 2025 BaaS landscape

• Citi continues to build infrastructure through API-driven solutions and deeply integrated partnerships — a strategy that has proven to be a reliable growth engine and a core pillar of the bank’s long-term vision.
• We look at how its Treasury and Trade Solutions (TTS) division is playing a central role in expanding the bank’s footprint in Banking-as-a-Service (BaaS).

Artificial Intelligence, Banking, Member Exclusive

How Bank of America cracked the code on AI adoption by making Erica indispensable to both customers and employees

• Bank of America transformed its customer chatbot Erica into an employee productivity powerhouse, achieving 50% IT service desk automation by strategically targeting common pain points and building adoption incrementally over five years.
• Learn the adoption secrets behind getting 90% of employees to embrace AI tools, including how Bank of America overcame the adoption hump and integrated generative AI with 25 proof-of-concept projects now entering production.