Roboadvisors are automating all types of investments

Artificial Intelligence, Member Exclusive, Who owns the customer

OpenAI and Plaid take another shot at personal finance 

• ChatGPT can now connect to your bank accounts via Plaid, offering spending insights, subscription tracking, and financial dashboards, marking a revival of personal finance management (PFM).
• Once a category that failed to find sustainable unit economics, PFM is back, and this time, with OpenAI's scale and Plaid's reach across 95% of US banks, it may finally have the right foundation.

AI Innovation, Artificial Intelligence, Banking

Citi’s AI teammate signals a new model for wealth management

• Citi has introduced Citi Sky, an AI-powered wealth assistant that stays constantly available to answer questions and surface insights in real time.
• Human advisors will remain in the loop, with their roles shifting into a more intentional, high-stakes focused approach.

AI Innovation, Artificial Intelligence, Banking, Member Exclusive

What Citi Sky says about the reinvention of client relationship models in wealth management

• Citi Wealth has launched Citi Sky, an AI teammate built with Google Cloud and Google DeepMind that responds and surfaces insights in real time.
• For Google DeepMind, the biggest challenge was making a non-deterministic generative AI system behave predictably.

AI Innovation, Artificial Intelligence

Micro Case Study: How American Express is underwriting AI agent error to unlock trust in $trillion-scale agentic commerce

• This micro case study explores a burning question: if AI agents can execute payments, what ensures they execute the right ones?
• We explore this through American Express’s ACE Developer Kit, which verifies intent before execution.

Artificial Intelligence, Tearsheet Council

Financial brands have an AI voice problem

• AI-generated content has a tell and financial communications pros are done pretending they can't see it.
• Members of the Tearsheet PR/Comms Council share where they've drawn the line and what it looks like to scale content without losing your voice.