Artificial Intelligence

Before getting into voice, banks want to get PFM right

  • With the simultaneous rise of PFM and voice as a banking channel, banks are rethinking their fiduciary responsibility to customers
  • Banks no longer just provide financial services for people, now they also need to help them thrive financially -- one way to do that is conversationally
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Before getting into voice, banks want to get PFM right

 


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Artificial Intelligence, Business of Fintech

Inside Shopify’s company-wide Gen AI push under Tobias Lütke

  • While traditional banks and credit unions have adopted a "slow and careful" approach to generative AI, limiting deployment to back-office operations, fintech companies like Shopify are taking radically different paths by integrating AI throughout their entire organizations and customer-facing products.
  • CEO Tobias Lütke's leaked manifesto reveals a mandatory AI-usage policy that affects everything from employee performance reviews to resource allocation, but this aggressive approach highlights unresolved challenges around error management, equitable implementation across organizational hierarchies, and the need for proper safeguards in this new paradigm of AI-augmented work.
Rabab Ahsan | July 01, 2025
Artificial Intelligence, Lending

Meet the AI lending officer: How algorithms are taking over credit decisions

  • Small business lending represents the last major frontier for AI transformation in financial services.
  • Visa's Jonathan Kolozsvary and Uplinq's Patrick Riley explore how AI lending officers are using transaction data to unlock capital for underserved businesses.
Zachary Miller | July 01, 2025
Artificial Intelligence

Tearsheet Report: The AI Reality Check – Q1 2025 Edition

  • We analyze the top 15 US financial institutions by AI implementation, cutting through marketing hype to identify the leaders driving measurable business value.
  • Our distinct four-tier categorization reveals which institutions are building competitive moats through artificial intelligence.
Tearsheet Editors | June 24, 2025
Artificial Intelligence, Banking, Partner

How Temenos is co-creating AI products with banks, not just for them

  • Banks struggle with AI adoption due to outdated data systems and cultural resistance; Temenos' Barb Morgan addresses these foundational challenges.
  • Morgan talks about how Temenos is helping the industry in evolving towards gradual AI deployment, market-centric innovation, and customer-driven product development approaches.
Zack Miller | June 20, 2025
Artificial Intelligence, Member Exclusive

Agentic AI is knocking. Here’s how banks are answering the door

  • A growing number of institutions are assessing how to deploy Agentic AI systems securely within their established governance structures, as they anticipate a shift toward greater automation in financial services.
  • Our analysis focuses on financial institutions that have implemented or are planning to implement Agentic AI, as well as the present state of their integration initiatives.
Sara Khairi | June 12, 2025
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