How customer experience is driving the new era of payments, in four charts

Keys to growth, Path to growth, Payments

“Moving beyond traditional definitions creates a significant opportunity to deliver smoother, integrated solutions”: Payoneer CEO John Caplan on driving growth through emerging markets

• John Caplan outlines how Payoneer has adjusted its strategy to better meet the cross-border payment needs of businesses in emerging markets at Tearsheet's TPOP 2024 Conference in NYC.
• Payoneer’s renewed focus on prioritizing businesses in emerging markets reflects Caplan’s vision, shaped by his experiences leading the company in the past year and a half.

Payments

How Amex determines what makes or breaks a payment method and how it chooses the right payment tech 

• From wearables to biometric payments, new methods constantly emerge but often face barriers to widespread adoption.
• This is how consumer expectations, merchant needs, trust, and tech impact adoption.

Path to growth, Payments

How Discover is tapping into niche consumer segments as a pathway for growth

• In recent years, Discover has leveraged a key growth strategy that focuses on engaging niche consumer segments and enhancing customer loyalty, among other initiatives.
• The secret sauce of this approach can be seen in the firm's strategic moves: a concentrated focus on a niche yet widely recognized customer base carried out through a measured approach.

Payments

From Checks to Digital: J.P. Morgan and Codat discuss the changing landscape of B2B payments

• J.P. Morgan and Codat have joined forces to revolutionize B2B payments, aiming to transition businesses from checks to digital payment methods.
• Their partnership introduces Codat's new Supplier Enablement data product, designed to boost virtual card usage, with J.P. Morgan as an early adopter for its B2B virtual card offering.

4 charts, Embedded Finance, Partner, Payments

How to build an embedded finance program from the ground up

• Embedded finance programs can strengthen the bottom line and help brands capture more customers and business, and for most payments are the most common point of entry.
• But brands can go further and stack multiple embedded finance offerings to build a suite of products that is closely tied to how their target audience interacts with their products and services.