Over the next five years, businesses that excel at creating tailored experiences and communications stand to capture $2 trillion in revenue.
Despite recognizing personalization's value, only 50% of organizations have established dedicated personalization teams with proper expertise. Learn how businesses can realize topline benefits from finetuning their personalization programs across four key dimensions: culture, resources, processes, and effectiveness.
Trust in financial services now means showing customers how AI works, ensuring it treats them fairly, and being upfront about data use.
Industry voices from finance, fintech, and adjacent sectors share how they're approaching the shifting trust dynamic — shedding light on its complexity but also the solutions that are making a real impact.
In a recent fireside chat, Affirm's Max Levchin reflected on the early days of building Affirm, offering insights into the challenges of getting the company off the ground and shaping its installment products.
Levchin also spoke about the decisions behind Affirm's product structure and the personal experience of navigating a space that was still largely undefined early on.
Matt Oppenheimer, Remitly’s co-founder and CEO, shares key takeaways from the company’s Q1 earnings, while Ankur Sinha, Chief Product and Technology Officer, shares what the newly launched WhatsApp integration signals about the future of remittances and fintech UX.
We also explore the role of Remitly's conversational AI with the new integration.
