Small businesses juggle over 15 tools to manage operations, diverting time from their core passions.
Michelle Gill, who leads PayPal's Small Business and Financial Services Group, aims to reduce this complexity through integrated solutions that help merchants reclaim their time and fuel growth.
Krish Swamy, Citizens' Chief Data and Analytics Officer, joins the show to discuss data driven Gen AI implementation, cultural management, risk, and governance.
Swamy shares how the bank thinks about choosing its partners, measures ROI on AI implementations, and how a strong data infrastructure serves as the foundation for Citizens' Gen AI strategy across call centers, software development, and cloud migration.
Intuit is making a shift from 'that tax company' into something more expansive: a full-spectrum financial operating system. It’s doing that through carefully chosen, strategic acquisitions.
There’s a quiet — but deliberate — transformation underway.
Fifth Third is among the traditional banks leveraging AI via its chatbot, Jeanie, to manage customer inquiries and enhance service quality and satisfaction.
From the AI that fuels Jeanie to the team behind the scenes, we explore how the chatbot came to life — and where it’s headed next.
