APIs are becoming the go-to tool for banks in stitching together legacy platforms and emerging ones, reflecting deeper shifts in banking and its underlying business model.
Carl Slabicki, Executive Platform Owner, Treasury Services at BNY, unpacks the key themes and how New York-headquartered BNY is moving decisively on them.
Citizens Bank rebooted its open banking API this year, updating the framework for today’s needs.
Citizens’ Head of Product Management for Access & Delivery Channels unpacks the launch of the bank’s revamped open banking API framework and the problems it tackles.
EQ Bank’s early move to a cloud-native core with Temenos positioned it to lead in digital transformation, leveraging real-time data and AI to deliver personalized customer experiences.
Temenos’ Will Moroney and EQ Bank’s Geoff Vona talk about how co-building solutions has propelled both the company and the bank forward.
The core philosophy behind Amex’s servicing approach is "relationship servicing," which centers around viewing the entire customer relationship as a holistic journey.
This piece unpacks the inner workings of Amex’s servicing model, the internal teams driving it, and the company’s plans to weave generative AI into the system.
