Business of Fintech

Beyond chatbots, banks are now investing in ‘brains’ behind them

  • Kasisto, a company that's behind a conversational AI platform for banking, just confirmed a Series B investment of $17 million
  • The investment in Kasisto's AI platform is symptomatic of how discussion around customer communications has evolved beyond chatbots to what underlies them
Suman Bhattacharyya | December 15, 2017
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Beyond chatbots, banks are now investing in ‘brains’ behind them

 

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