10-Q
Weekly 10-Q: Wall Street banks (still) want customers to pin their hopes on Zelle
- Big banks are reportedly working to standardize the refund procedure for Zelle scam victims and want to restore customers' faith in the payments app.
- In other news, a federal judge has ordered Block to comply and cooperate with the CFPB's ongoing investigative demands relating to its Cash App payment tools.
Sara Khairi | December 05, 2022
Data Snacks, Member Exclusive
Data Snack: The dawn of bank branch 2.0?
- The ‘death of the branch’ saga was all the rage back in 2020.
- But now, with back-to-routine vibes emerging, it’s time to re-evaluate the role of a bank branch.
Rivka Abramson | December 05, 2022
Podcasts
How FNBO built Bend, an in-house credit card as a service offering with Marc Butterfield
- Stories about a traditional institution evolving into something new are compelling – it’s just really hard to do.
- FNBO’s Marc Butterfied joins us on the podcast to discuss Bend, the bank’s in-house credit card as a service offering, and its work with Greenlight to launch a credit card used by families and kids.
Zachary Miller | December 05, 2022
Payments, Power of Payments Podcast
Power of Payments Ep. 19: Stripe’s Josh Ackerman on the changing nature of online checkout
- Josh Ackerman, Product Lead at Stripe, joins host Ismail Umar on this week’s podcast.
- He talks about the existing gaps between consumer expectations from online checkout and what most merchants currently offer, as well as how the checkout experience has evolved over the years.
Ismail Umar | December 02, 2022
Sponsored, The Customer Effect
Mobile banking outlook for 2023: Why push notifications are more important than ever
- Mobile banking usage is quickly growing in popularity as account holders are afforded 24/7 access to their finances and enhanced ease of use.
- Push notifications enable financial providers to take advantage of this surge by driving account holders to their mobile banking apps and increasing customer engagement.
Larky | December 02, 2022