‘Chatbots are getting way over hyped’: Ron Shevlin on the future of people in banking
‘Fintech will not fix banking’: Ron Shevlin on widespread financial institution underperformance
[podcast] Uberization of finance? Ron Shevlin on the bank of the future
If you listen to NPR, you’ll sometimes hear a recording artist, someone like Lyle Lovett, referred to as “an artist’s artist”. Meaning, an artist that other people of the same craft can appreciate and love.
Our guest on this episode of the Tradestreaming Podcast is an analyst’s analyst. For the past 25 years, Ron Shevlin’s worked with the leading financial services, consumer products, retail, and manufacturing firms in the world. Ron’s the Director of Research at Cornerstone Advisors, a consulting firm to the banking and credit union industries, where he specializes in retail banking issues including sales and marketing technologies, customer and marketing analytics, social media, customer experience and consumer behavior. He was previously at Aite and Forrester covering the financial services space.
Most importantly for us, he’s the author of weekly articles he calls Snarketing published on the Financial Brand website that combine his keen eye for trends and opportunities for growth in the financial services space with his great sense of humor. It’s a must read for me and I hope it will become part of your reading list, too.
Listen to the FULL episode
In this episode, we:
- explore whether financial services is truly becoming uberized
- dive deeper into Ron’s vision for the future of financial services which he describes as the industry’s migration from product providers to a platform or ecosystem of financial services much like Amazon’s platform for ecommerce
MORE RESOURCES
- Snarketing (Ron’s archive)
- Cornerstone Advisors (Ron’s firm)
EVEN MORE RESOURCES
Photo credit: COMSALUD via Visual hunt / CC BY