Inside Bank of Ireland’s New York innovation hub

Ireland’s largest bank is looking to build startup talent — and it’s looking beyond Ireland to do it.

Far from its other training spaces in Dublin, Cork, Limerick and Galway, the company last month opened its midtown Manhattan workspace to Irish and European startups looking to expand to the U.S. market, its first outside the country.

Through Startlab NYC, as its known, the bank offers 12 months of free office space combined with networking and mentorship opportunities. The space currently hosts three companies, and startups have until Friday to compete for the remaining four spaces up for grabs. Though a natural fit for financial technology companies, the bank said it’s happy to look at companies in other industries. The current cohort includes location-based marketing startup Pulsate and interactive video technology company Axonista.

The bank said it isn’t taking an equity stake or investing capital in the companies, but Carolyn Quinlan, program manager at the Bank of Ireland’s innovation team, said it will connect them to venture capitalists, government agencies and other contacts. For the bank, it can be a way to find talent, or find new technologies it can use for its own business.

The bank’s move mirrors those of other foreign-based banks building innovation labs in New York City — including Deutsche Bank, which opened a lab last month, BNP Paribas and Barclays.

The rise of Irish startups in New York may be a nod to the country’s emergence as a technology center. A KPMG report released Tuesday noted that multinational companies such as Amazon and Linkedin, along with growing companies such as Kabbage, are increasingly choosing Dublin as their European headquarters as the country’s financial technology sector increases operations and headcount. The Irish startup community in New York has grown so large that it has its own non-profit association — Digital Irish — with over 1000 members and its own angel investor network. Other countries have also stepped up their technology communities in New York, too, with examples like La French Tech NYC  and the U.K. financial technology community outreach in New York through its nonprofit, Innovate Finance.

For Irish financial technology companies operating in the United States, beyond the obvious hurdles of getting a product to market, finding local partners is an obvious area where bankers’ expertise can help.

“When you’re selling to banks, it’s about reputation and longevity risk,” said Jon Bayle, founder and CEO of Dublin-based deposit management startup Deposify, a company that’s currently hosted in the New York Startlab. “Part of that comfort is being in their market — being able to sell to them face to face.”

Deposify, whose U.S. head office is located in Boston, depends on partnerships with banks to be able to offer its service to landlords, property owners and tenants. Earlier this year, the company announced its first partnership with an American bank, People’s United Bank. To Bayle, working with a major bank partner allows his company to reach a larger pool of banks in the U.S.

“We’re not banking partners, and by working in close proximity to them, we can lean on their expertise and access their network,” he said.

A major bank brand’s connections can help Irish companies navigate local regulations — a boon for startups looking to grow their reach in the U.S.

“Expanding to the U.S. fintech space is very regulated, and the licenses don’t transfer from Europe to the U.S.,” said Flavien Charlon, co-founder and chief technology officer for Dublin-based Trezeo, a startup that operates an income smoothing service for freelancers. “It’s like you’re starting from scratch — the Bank of Ireland has critical mass there.”

Homepage image of the Dublin workspace courtesy of Bank of Ireland

The 4 best mortgage ads of Fall 2016

It was the best of times, it was the worst of times – depending on who you were rooting for in the 2016 U.S. presidential election. However, in spite of the financial uncertainties leading up to and certainly after the election of Donald J. Trump, banks and fintechs around the world continue to hawk their loans. And why wouldn’t they? After all, October through January is usually when financial services bounce back from the doldrums of summer.

In spite of the fact that home sales typically begin to contract in September and don’t really start to pick up until March, in Autumn 2016 mortgage providers came up up with some really clever video ads that made purchasing a mortgage look easy — and attractive.

Bank of Ireland

We’re indebted to Ad of the Week for bringing this video campaign to our attention. The bank’s two videos for its mortgage products, one featuring a singing sandwich, the other a singing, fur-covered toilet, manage to cram a whole lot of story into just 30 seconds worth of screen time. The ads are also able to succinctly explain the products and their potential benefits within that short time frame.

Aussie

Australian home lender and mortgage broker Aussie made it onto our list of Summer 2016’s 4 best loan ads with its inviting, bright depiction of dozens of mortgage brokers competing (politely) to help a picture-perfect family take out the right home loan. The company, which matches customers with the 20 home loan lenders on its marketplace, used the same TV ad template in October to help a beautiful couple get the best home refinancing option.

And while it’s basically a reprisal of the first ad, there’s also a message of consistency in the repetition: Aussie is always that eager to help customers land the best home loan deal.

https://www.youtube.com/watch?v=sajEx4Hxm9U

UniCredit Bulbank

The Bulgarian bank went all out with its October mortgage ad, which documents a couple fantasizing about a house they’re touring. That’s fantasy with a capital F: the woman dangles from a cutout moon, the man plays a piano to the accompaniment of a golden-clad choir. But then, that’s what the bank wants its customers to focus on: “We will take care of the formalities, so you could enjoy the emotion.”

Or at least, that’s what the subtitles say.

State Bank of India

Yes, we know, we’ve gone for a non-English language ad again. Nevertheless, while you may not know the terms of the mortgage, this October ad brilliantly captures the wonderment of home ownership through the eyes of children. Warning: the kids in this ad are pretty cute; you may be tempted to apply to SBI for a mortgage, even if you don’t live in India. 

Oh, Danny Boy: The top 5 things to know about Irish fintech

Americans might have Canada as a fallback plan if Donald Trump is elected as president. UK fintech companies are looking to Ireland with Brexit repercussions shaping up. A 2016 PwC briefing projects that Ireland will come out ahead on Brexit in terms of attracting talent, regulation, and data protection. However, until the Brexit fumes disperse, here are the top five things you need to know about fintech in Ireland.

Payments is Ireland’s biggest fintech sector

Ok, so maybe mobile payments haven’t lived up to all their hype. But payments continues to be one of the forefront fields of fintech innovations, drawing $500 million in investments in the second quarter of 2016. The promise of payments as a lucrative field hasn’t been lost on Ireland’s fintechs. According to Ginger Techie’s September 2016 map of Irish fintech companies, payments is winning the Ireland fintech company count with 30 startups, followed not so closely by funds and investing (13), accounting tech (11) and regtech (10).

Banking platforms are Ireland’s least popular fintech field

Ginger Techie only lists two Irish startups developing platforms specifically for banks – leveris and Sentenial. So, banking platforms are at the bottom of the Irish fintech food chain. To be fair to the field, though, Ireland only has 3 bitcoin startups to its name.

Personal P2P lending hasn’t even launched yet

Even though P2P lending was already a $3.5 billion market back in 2013, Ireland is just now in the process of launching its first personal P2P lending platform.

Bank of Ireland is trying to keep up with social media

Ireland has its own specific social media trends, with Facebook clearly leading the way in the percentage of social account owners in Ireland in Q2 2016. Bank of Ireland at least is trying to be a social media innovator. With the help of a Snapchat influencer and a model (no joke), the bank launched its FeelFree student reward program via Snapchat in August 2016. Bank of Ireland is pretty good about updating its YouTube channel — we’re big fans of the singing sandwich ad for the bank’s MortgageSaver product.

Irish credit unions still dominate the retail banking market

Credit unions continue to be the major retail banking players in Ireland, claiming over 3 million people of the country’s population of 4.6 million as members. This, in spite of a 2016 survey conducted by the Central Bank of Ireland, which found that only 12 percent of credit unions have more than 20 percent of members doing some business online. Still, that same survey found that most credit unions believe that by 2018, the ways in which these financial institutions use information and communication technology will have changed significantly. Meanwhile, credit unions in Ireland are preparing for the technology transitions up ahead by staying innovative. For instance, in October 2016, 16 Irish credit unions began offering fast-track loans through Facebook. 

Snapchat’s upcoming IPO as a refrain in the love song banks have with social media

Financial institutions and social media companies go together like [insert your favorite alliterated pairing … or rama lamma lamma ka dinga da dinga dong]. Social media companies, in spite of their possible role as revolutionary vehicles (think Twitter and the Arab Spring) and decentralized platforms for social change (think Facebook and the Ice Bucket Challenge), are very much dependent upon standard bank services.

Both Facebook and Twitter have great need of bank services, for investments, employee payments, and offshore get-out-of-tax-free accounts, just to name a few.

Banks, on the flipside, cannot really get by without social media. Firstly, because by 2017 the world is expected to have 2.5 billion social media users, and banks won’t want to miss that branding and marketing opportunity. And it is a real opportunity: Avidia Bank, for example, found that its digital marketing strategy to promote smartphone cash withdrawal app ‘Cardless Cash’ led to a 13 percent increase in mobile app enrollments and an 83 percent positive user sentiment for Cardless Cash.

This interdependent love story between banks and social media platforms is being played out with Snapchat. Snapchat needs banks to lead its upcoming IPO. Meanwhile, banks are exploring exactly how they can benefit from being present on Snapchat. Bank of Ireland, for example, is using Irish Snapchat superstars to connect with younger customers, while JPMorgan Chase has experimented with the platform as a recruitment tool for millennial talent.

Not everything is peaches and cream up at the bank and social media villa, though. While banks might be ready to go steady, social media platforms are playing fast and loose when it comes to P2P payments. Millennials have the highest user rate of P2P payments (32 percent as opposed to 22 percent in the general U.S. public), and Facebook’s free P2P payment service is right at their fingertips.

While many banks are getting in the P2P payment game via clearXchange, millennials are already all over Facebook. A 2016 study by Ipsos found that 83 percent of men and 91 percent of women aged 20-35 in the U.S. have a Facebook account. And, like Facebook, Snapchat has its own free P2P payment service called Snapcash, powered not by a bank, but by Square.

Social media might be unfaithful to banks. Heck, these firms may be trying to become their own banks. But it seems unlikely that banks will ever give social media up, let them down, or run around and desert them. Why? Well, back to those 2.5 billion social media users. In terms of Snapchat, the statistic that really matters is that over 60 percent of U.S. 13- to 38-year-olds are Snapchat users.

Oh, Snap.