The complexity of the current payment infrastructure is negatively impacting financial institutions ability to compete and expand, meanwhile customers continue to adopt newer and faster payment methods and expect to easy and fast experiences across all their transactions.
In this podcast with FIS and Episode Six we discuss how the firms' partnership can help financial executives navigate legacy system constraints, tackle global payment complexity to expand internationally, and implement progressive modernization without putting careers on the line.
Conversations at Temenos Regional Forum Americas 2025 revealed that banking is shifting from fixed systems to adaptable platforms, with competitive advantage now coming from continuous evolution rather than periodic overhauls.
Industry leaders discuss co-creation models, progressive modernization, and how ecosystem partnerships are reshaping banking technology implementation strategies.
Financial disharmony costs organizations $100 million annually as money struggles to flow seamlessly through trading, banking, and payment systems, with cyberthreats driving a third of losses.
FIS CTO Firdaus Bhathena and Oxford Economics' Margaux McLoughlin discuss strategic solutions including AI integration, enhanced training, and industry partnerships to address the growing harmony gap in financial services.
Always strapped for cash and with their owners juggling multiple responsibilities at once, small businesses increasingly adopt vertical SaaS platforms to run their operations, the demand for integrated banking, payments, and lending solutions continues to accelerate.
Tune in to hear us plot the market shift from embedded payments to lending, underwriting challenges for thin-file customers, and strategic partnership models that create comprehensive solutions for small businesses along with two case studies from Relay and Tilled.
SMB customers need more than just the traditional checking account from their banks, firms that want to capture and retain SMB customers need to go further and build products that help make running an SMB easier.
On the show today, Mark Valentino, President of Business Banking at Citizens, and Taira Hall, EVP and Head of Enterprise Payments at Citizens, join to talk about how the bank aiming to become a command center for SMB owners.
