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Podcasts

AI agents are making real financial decisions: Nvidia’s Kevin Levitt on the infrastructure behind Capital One, Visa, and RBC’s live deployments

  • Agentic AI has moved into live production at Capital One, Visa, and RBC, with multi-agent systems autonomously executing trades and managing customer interactions.
  • Nvidia's Kevin Levitt explains the infrastructure demands and build-versus-buy decisions as banks deploy AI agents handling real transactions.
Zachary Miller | November 12, 2025
Business of Fintech

What it actually takes to build a regional fintech hub: The Mass Fintech Hub playbook

  • Boston's fintech ecosystem grew 40% year-over-year, but growth metrics don't tell you whether incumbent partnerships actually work.
  • Two players inside the Mass Fintech Hub explain what's working, what's not, and why regional banks are betting time on ecosystem building.
Zachary Miller | November 11, 2025
10-Q, Member Exclusive

The Loyalty Flywheel: How Truist is turning its new business card into a relationship engine

  • In the scramble for SMB loyalty, cards are becoming the new first handshake.
  • With its new SMB-focused card, Truist aims to build an interconnected ecosystem that deepens engagement with every use.
Sara Khairi | November 10, 2025
Uncategorized

FIS’s Shane McWilliams on SMBs, data sharing, and the strategy that wins in a competitive environment

  • Banks dramatically underestimate how many customers share financial data with third parties, and most of it happens through insecure screen scraping.
  • Shane McWilliams of FIS explains why SMBs now expect their banks to serve as central financial hubs and how relationship-first thinking beats product-centric approaches.
Zachary Miller | November 07, 2025
Banking

How Citizens is rebuilding a modern bank from the inside out

  • Citizens is methodically redesigning how a modern bank should operate.
  • In just a year, Citizens has revamped its tech and product lineup, signaling its evolution from a traditional bank to a financial infrastructure player.
Sara Khairi | November 06, 2025
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