Business of Fintech, Creating win-win partnerships

How to build a fintech: Why BM Technologies’ Luvleen Sidhu pivoted to B2B2C and notes on partnerships and female leadership

  • BM Technologies' Luvleen Sidhu takes us through why her firm went from a purely B2C strategy to a B2B2C one and what impact it had on profitability.
  • Sidhu offers insight into what it takes to run a successful partnership, how the WFH and hybrid structures impact the workforce, and what responsibilities does the role of CEO entail.
close

Email a Friend

How to build a fintech: Why BM Technologies’ Luvleen Sidhu pivoted to B2B2C and notes on partnerships and female leadership

Conversations with entrepreneurs often leave me with a lingering admiration. Where I store fear and doubt, entrepreneurs hold courage, they just order the world differently.

It’s a learned skill but one that takes much grit. It’s the willingness to get back on your feet and try again that makes all the difference. One good example of entrepreneurial leadership is BM Technologies’ CEO and founder, Luvleen Sidhu.

The industry’s acceptance of female leadership and even more so that of non-white female leadership is expanding every year. But Sidhu built her company in 2015 and at that time, BM Technologies was proposing to do something that was novel: offer digital-first banking products outside of the traditional banking environment.

Her story offers insight into how to build a fintech, how to manage partnerships and, all these years later now that BM Technologies is a public company, how to run a fintech.

Luvleen Sidhu, CEO and founder, BM Technologies

There is always a problem

Sidhu’s objective for BM Technologies was clear from the outset, and it was this clarity that helped her solve issues and build partnerships that were mutually beneficial. “We wanted to be able to create a more affordable, transparent banking experience, and we wanted to respond to consumers’ needs,” she said. 

But the real task was translating this mission statement into a good looking bottom line. This was Sidhu’s first challenge and one that took some time to solve.
_____________________________________________________________________

subscription wall for TS Pro

0 comments on “How to build a fintech: Why BM Technologies’ Luvleen Sidhu pivoted to B2B2C and notes on partnerships and female leadership”

BNPL, Creating win-win partnerships, Embedded Finance, Member Exclusive, SMB Finance

How embedded BNPL optimizes cash flow for SMBs: Inside the Intuit-Affirm partnership

  • The Intuit-Affirm partnership embeds BNPL directly in QuickBooks invoices, transforming accounting into a real-time decision layer.
  • In the new fintech partnership model, platforms manage workflows and customers while specialists handle the decision layer to drive scalable results.
Sara Khairi | February 26, 2026
Creating win-win partnerships, Making better partnerships, Member Exclusive, Who owns the customer

January in Review: When partnership becomes the product

  • Key partnerships now focus less on bolt-on features and more on redesigning how financial services are embedded in everyday work.
  • This approach is reflected in three partnerships announced in January 2026.
Sara Khairi | February 05, 2026
Creating win-win partnerships, Partner

How to build a partnership that can survive market disruptions, power growth, and serve millions of customers ft. Cross River and Best Egg

  • Most bank-fintech relationships start strong but struggle to evolve beyond basic services, leaving fintechs trapped between point solutions and the sophisticated infrastructure they need to scale.
  • Cross River's Adam Goller and Best Egg's Ritterbeck reveal how their 12-year partnership weathered three major market crises and evolved from simple loan origination into complex capital markets solutions, offering a blueprint for fintechs seeking partners who can grow with them.
Rabab Ahsan | November 18, 2025
Creating win-win partnerships, Payments

Remitly’s next act: Building a multi-rail highway for global money

  • A day prior to its earnings call, Remitly introduced partnerships with Circle and Bridge to enable stablecoin integration, starting with USDC, in its wallet.
  • We look at the problem Remitly is tackling with the introduction of stablecoins into its ecosystem, and the fresh opportunities opened up by its latest partnerships.
Sara Khairi | September 11, 2025
Creating win-win partnerships

Walking the Line: How financial services comms pros navigate partnership messaging

  • Financial services communications teams reveal strategic approaches to coordinating partnership messaging across multiple stakeholders while preserving authentic brand voices.
  • These industry leaders also share frameworks for managing complex multi-partner communications that build trust and maintain narrative integrity.
Zack Miller | August 12, 2025
More Articles