How Amex is building a B2B ecosystem for SMBs

The SMB sector has long been ignored by traditional FIs. But Amex is on a mission to change that.
With an acquisition plus partnership focused strategy the bank is busy building an ecosystem that can cater to this growing sector.

Rabab Ahsan | September 11, 2023

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Business of Fintech, Member Exclusive, SMB Finance

At this year’s Money 20/20, conversations went beyond payments and embedded finance to how technology can truly support America’s smallest businesses.
Two fintechs shone in the discussion: Hello Alice, which aims to make capital more accessible, and Bluevine, a banking platform tailored for SMBs and sole proprietors. Different strategies, same focus -- putting SMB owners first.

Sara Khairi | November 20, 2025

Banking, SMB Finance

SMB owners face isolation, tool proliferation, and vulnerability to economic shifts, managing every business function while lacking revenue cushions for uncertainty.
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Rabab Ahsan | November 04, 2025

Partner, SMB Finance

Lenders juggle multiple data vendors, wrestle with disconnected point solutions, and these tools lack the ability to paint a full picture of the SMB customer and their needs.
Listen to this podcast to learn how Lendflow is helping lenders break out of the fragmentation quagmire and access a full agentic AI toolbox that helps re-engage borrowers, as well as improve efficiencies for internal processes.

Rabab Ahsan | October 23, 2025

Artificial Intelligence, SMB Finance

Traditional automation has helped with repetitive tasks, but often falls short when workflows get complex or unpredictable. In addition, key data remains siloed.
Intuit is tackling this issue by embedding AI agents directly into QuickBooks, supporting core functions like payments, accounting, finance, and customer support to better serve SMBs.

Sara Khairi | July 31, 2025

Partner Content, SMB Finance

KeyBank is transforming SMB banking by becoming a "consultative partner" that eliminates internal silos and follows revenue flows through entire business operations to solve time poverty for "chief everything officer" business owners.
Learn how KeyBank's President of Business Banking Mike Walters, is expanding beyond traditional banking into strategic advisory services, helping clients optimize operations and sticky business relationships.

Rabab Ahsan | July 10, 2025