13 Jan 2020

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Member Exclusive, SMB Finance

Why banks’ trusted-advisor pitch isn’t landing with SMBs right now

  • For small business owners, banks still have a long way to go: just 7% view their bank as a true strategic partner, according to Grasshopper Bank’s recent survey.
  • A major problem, says Grasshopper's Danielle Kane, is that many banks still see small-business banking as a product category rather than an operating environment with distinct needs.
Sara Khairi | August 13, 2026
Member Exclusive, New banks, Policies & Playbooks

Fintechs want to become banks. Bunq just found out what the OCC expects in return.

  • For fintechs seeking U.S. bank charters, the OCC is asking: Do the management, capital, risk, and compliance infrastructure hold up? And is the institution ready to operate as a bank, not just alongside one?
  • The OCC may be widening the path to a charter, but it’s also raising the bar for proving readiness.
Sara Khairi | August 12, 2026
The Quarterly Review

The Quarterly Review: PayPal’s Jeff Pomeroy on scaling the firm’s payment services, and how crypto and agentic commerce fit in

  • Pomeroy delivers on all three priorities set six months ago: near-universal tokenization adoption, PayPal's first omnichannel government deal, and Australia/Europe fully unified onto one global platform.
  • His remit expands into Payment Services & Crypto, merging enterprise and small-business processing with crypto's 600M wallets.
Rabab Ahsan | August 11, 2026
Banking, SMB Finance

How BILL is becoming the financial backbone of the SMB economy

  • BILL is embedding AP payments directly into major ERP and payroll platforms, turning fragmented SMB finance stacks into one seamless workflow with an 8M-business network behind it.
  • New AI agents are slashing manual work in tax form collection and reconciliation by 80%+, part of BILL's bigger bet on becoming the financial infrastructure layer for the "Fortune 5 Million."
Rabab Ahsan | August 10, 2026
10-Q, Member Exclusive

Forget the earnings. Watch where these fintechs are placing their bets.

  • Chime, Block, and Circle each used the quarter to make the case for where fintech’s next moat will be built.
  • Chime is finding a lending advantage in the direct-deposit relationship, Block is rebuilding around AI, and Circle is betting that the bigger opportunity lies in owning the infrastructure beneath stablecoins.
Sara Khairi | August 10, 2026
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